Shipping policy

🚚 Shipping Policy Summit Spoke

1. Order Processing

·         All orders are processed within [2 - 3business days] after payment confirmation.

·         Orders placed on weekends or holidays will be processed on the next business day.

·         You will receive a confirmation email once your order has been shipped.

2. Shipping Rates & Delivery Estimates

·         Shipping charges for your order will be calculated and displayed at checkout.

·         Estimated delivery times:

o    Domestic (within South Africa): [3 - 5 business days]

·         Delivery times are estimates and may vary depending on carrier delays, customs clearance, or unforeseen circumstances.

3. Shipping Carriers

We partner with trusted carriers such as [Carrier names: DHL, FedEx, UPS, Courier Guys,local postal service] to ensure safe and timely delivery.

4. International Shipping

·         No applicable at this stage

5. Order Tracking

·         Once your order has shipped, you will receive a tracking number via email.

·         You can use this number to monitor your shipment’s progress.

6. Lost or Damaged Packages

·         We are not responsible for packages lost or damaged during transit.

·         If your package arrives damaged, please contact the carrier directly to file a claim.

·         For assistance, you may also reach out to us at [audrey.summitspoke.co.za].

7. Shipping Restrictions

·         Certain products may have shipping restrictions due to size, weight, or regulations.

·         We do not ship to [restricted regions/countries].

8. Contact Us

If you have any questions about shipping, please contact us at: 📧 [audrey@summitspoke.co.za] 📞 [071 2900 172]