Shipping policy
🚚 Shipping Policy Summit Spoke
1. Order Processing
· All orders are processed within [2 - 3business days] after payment confirmation.
· Orders placed on weekends or holidays will be processed on the next business day.
· You will receive a confirmation email once your order has been shipped.
2. Shipping Rates & Delivery Estimates
· Shipping charges for your order will be calculated and displayed at checkout.
· Estimated delivery times:
o Domestic (within South Africa): [3 - 5 business days]
· Delivery times are estimates and may vary depending on carrier delays, customs clearance, or unforeseen circumstances.
3. Shipping Carriers
We partner with trusted carriers such as [Carrier names: DHL, FedEx, UPS, Courier Guys,local postal service] to ensure safe and timely delivery.
4. International Shipping
· No applicable at this stage
5. Order Tracking
· Once your order has shipped, you will receive a tracking number via email.
· You can use this number to monitor your shipment’s progress.
6. Lost or Damaged Packages
· We are not responsible for packages lost or damaged during transit.
· If your package arrives damaged, please contact the carrier directly to file a claim.
· For assistance, you may also reach out to us at [audrey.summitspoke.co.za].
7. Shipping Restrictions
· Certain products may have shipping restrictions due to size, weight, or regulations.
· We do not ship to [restricted regions/countries].
8. Contact Us
If you have any questions about shipping, please contact us at: 📧 [audrey@summitspoke.co.za] 📞 [071 2900 172]